Refund & Return Policy
Effective Date: 10|02|2025
At Green Basket Zunheboto, we take pride in delivering fresh and high-quality groceries to our customers. To maintain hygiene and quality standards, we do not offer refunds or returns on any products. However, in special cases where you receive a wrong item or a damaged product, we will review the issue and provide a suitable resolution.
Eligibility for Refund/Return:
You may request a refund or replacement only if:
- You received the wrong item (different from what was ordered).
- The product is damaged or spoiled at the time of delivery.
How to Request a Refund/Return:
- Contact us within 1 hours of delivery.
- Provide clear images of the damaged or incorrect item.
- Email us at help@greenbasketzbto.shop or Click me to Email or call us at +91 7628946111 or Click me to Call.
Important Notes:
- No refunds or returns will be accepted for perishable items unless they are damaged or incorrect.
- Refunds (if approved) will be processed within 5 days to the original payment method.
- Store credits or replacements may be provided instead of refunds.
We appreciate your understanding and support. If you have any concerns, feel free to reach out to our customer service team.
Green Basket Zunheboto – Freshness Delivered, Quality Ensured!
